Private Investigator FAQ's

Private Investigator Frequently Asked Questions

How are my details handled. Will my contact / call be confidential.

You can expect and will receive 100% confidentiality when dealing with Carter Harris Investigations. We are registered by the Information Commissioners" Office for Private Investigation activity.

We're also now part of the UK-Wide Watkins Ward Group

I'm nervous calling to speak with you, as I am not sure what to expect.

Please don't worry!

All our local private investigators have many years experience, and are specifically trained in how to handle sensitive personal matters. You will find a confidential friendly voice on the other end of the line - ready to help.

Alternatively, you can contact our team 24/7 via email:
You will be given FREE confidential advice, without obligation.

Will the subject know they are being investigated.

We use many professional techniques to remain covert, constantly evaluating changing circumstances, and maintaining the fine balance of the need not to lose a subject, but to remain covert also.

Our local private detectives are equipped with the latest covert audio/video technology. They are also equipped with advanced digitally encrypted (covert) 2-way radio communications.

How much will it cost.

Each case is unique in circumstance. Once we have reviewed your needs, we will provide you with a full free quotation based on the information you provide to us, giving you a number of options to consider.

Most of our charges are locked and pre-set, and we charge some of the lowest rates in the industry per hour. We also offer a price match, price promise.

We DO NOT charge extra fees for such items as (reasonable) millage, general disbursements and travel time. Surveillance reports including audio/video/photo are included without additional charge. Any additional costs for any reason will be agreed in advance.

Clear. Upfront. Value for Money.

Will I be contacted unannounced.

The simple answer is, No.

Every client sets their own terms for contact. This will be agreed when speaking with you. We will not contact you, unless agreed in advance.

What can I expect.

You can expect verbal, picture, text and/or email updates throughout the live investigation, and on conclusion of the case you will receive a full evidence package.

The evidence package contains a written report including pictures as appropriate, and video evidence normally requested in DVD format, or sent via email and/or secure download link. In the case of Electronic Profiling, a separate report is also issued. We can post and/or email PDF reports, as requested.

We're on standby to help, 24 hours a day, 7 days a week, 365 days a year.

What Next?

Call us 24/7 on 0800 233 5711

Carter Harris Blog

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posted on 27 July 2021
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